Utopia Fiber
Service Providers

Internet Service Provider(ISP)

With UTOPIA Fiber, you’re never locked into just one Internet Service Provider (ISP). Instead, you can get the deliciously fast fiber optic connection you crave while still choosing the ISP with the services you want.

Same Upload and Download Speed
Dual Band Routers 5GHzs Band
Internet Service Provider

Residential Internet ServiceProvider

Provider Reviews

residential internet serviceproviderreviews

Below you will find reviews for each of our available residential service providers.
Click a provider to see recent reviews.
Utopia Fiber
Best internet install I’ve had! Fantastic customer service. They worked around my schedule, consulted me on placement of lines, allowed me To use my own equipment but also had other options available when my equipment wasn’t meeting speeds I wanted. Provided step by step Instructions to connect and update equipment and called to check in and make sure everything was to my satisfaction. I haven’t been this pleased with a service call in a very long time. If this company is an option, I 100% recommend them!
Great service I had major issues with my former internet provider but since switching I have had no problems at all I have been completely satisfied and very happy.
We had an issue with our connection on a Friday night. On a cold Feb. night in Cache Valley ya just want to stay in where it’s warm and watch some TV. I knew it was after hours so thought I’d just leave a voice mail and hope for a call back on Monday. I was pleasantly surprised to actually get an after hours call from Mitch asking me what he could do to get us up and going again. Mitch gave us some tech. suggestions and within 20 minutes we were back in business. We were very happy and impressed with their prompt and pleasant service!! 👍 Thanks Mitch !!!
Shout out to Doug and Chris! Loved working with these folks!! SUPER FAST INTERNET
I was/am *very* excited about the upgrade from Astound's cable internet to Advanced Stream's fiberoptic service! I am happy to say that the combination of new fiberoptic hookup and 'net hardware suggested by the AS team is functioning very well, and easily achieves 500+ download speed with an ethernet connection. (Still an impressive ~200 down on WiFi; outside even!) What made this upgrade all that much better is that the gentlemen that came to install our system were on time, knowledgeable, and friendly! If this early experience with AS is anything like what we can expect in the future, we're very much looking forward to it! Well done!
Utopia Fiber
Beehive broadband from the beginning has been great to work with, the installer was so accommodating, he even helped us set up all the devices in our home! It took him 5 minutes and it would have taken me at least an hour. They even helped me set up auto pay, the gal was so helpful and understanding. We are thrilled with the excellent service and the 250+ megs of download and 250 megs of upload. Tremendous internet!!!
Everyone of beehives workers, from start to finish were amazing. Our internet, WiFi so far is awesome. We have been able to hook up smart devices with out any glitches. Where before we had to unplug and not use them.
The internet is fine. The TV service is comically bad. All channels have been down three out of the last twelve days. Their customer service doesn’t respond to emails either.
Beehive is the best service we've ever had. The customer service is awesome. Dylan went up and beyond getting wifi to my laptop. He worked way past his quitting time and then followed up to make sure everything was working.
Ditch Xfinity and get Beehive Broadband! I couldn't stand Xfinity always raising my prices and horrible customer service, so when I moved I would have taken anyone else. Decided to go with Beehive and it worked fine for about a year (I should let you know I use my own router). I called in one day because my devices kept dropping and I wanted to know if it was anything on there end before I bought a new router. Alex could have unnecessarily upsold me on their router, or upgraded me unnecessarily to a gig of speed and I wouldn't have thought anything of it. Instead he troubleshoot my system (again not his router, not his responsibility) and found my router was "band steering." I had no idea what that was. Fixed the problem FOR FREE. I was prepaired to spend $200 and o couldn't be more pleased to have such expert service from their baseline employees. Not to mention us both having English as our first language was a major plus when dealing with such complex issues. Excellent service. I have never seen better from any internet service. Thank you, Alex!
Utopia Fiber
My Internet went down on Saturday night. Turns out it was my equipment. I called Saturday night and left a message. By the time I called Monday morning, as soon as they opened, Mike already had a solution and new equipment is on it's way. Almost 11 years with Brigham Net, and I think I will continue with them. Awesome customer service.
Would give zero stars if I could. I spoke with the same person twice and each time his tone of voice sounded irritated and condescending. He was completely uninterested in helping I had some issues with this company and was able to have an excellent conversation with the owner. He called me and was very respectful, answered my questions and genuinely wanted to resolve the issues for his business. He followed through with the things he said he would do and I was so impressed with how he handled all of it. He did not make or ask for any commitment of our return to his company, just really wanted to fix the problem and understand what had happened. Thank you for taking the time and being a concerned owner who cares about the customer.
Utopia internet is fantastic when it works. However, since Brigham Net is my gateway to Utopia--I expect them to step up on the rare occasion that Utopia has issues. I reported an outage early in the afternoon, received no follow-up and they provide no after hours phone number. This was only the 2nd time in 4+ years that I have required their assistance and they failed me both times. Maybe it's time to choose a different provider... Follow-up. A tech did respond to my after hours voice mail and helped resolve the problem. I'm still not sure why they didn't do that during normal business hours. My voice mail reached the owner, who apologized and helped smooth things over the next day.
I had a question about getting a new router I wanted to make sure it would work first. Can was awesome I sent him a picture of it and he verified everything would work and responded on the weekend and after hours very quickly. 100% would recommend them I've been with them since the beginning. Randie
Utopia was supposedly unbelievably fast! Maybe its just the provider?!? “Brigham.net” but since we’ve had it “1month” we’ve lost internet service 3 times. It’s fine when we have it but to us. It’s just the same as xfinity just seemed cheaper... but now we’re out of contract with xfinity we can lock into another 2 year deal for the same price and we never lost internet service with them.
Utopia Fiber
Our experience was great! Jared was early for our appointment, very efficient, and respectful. He walked us through everything and explained the process well. He made sure to disrupt our service for as little time as possible. Great asset to your company.
They have always been great to work with. I have called a few times to change payment method, upgrade service and more recently, report that I was having issues with my service. The radio dish that they attached to my house had fallen off and was pointing at the roof. Bert and Abdiel got it all fixed up within two hours of my phone call to set the appointment. Highly recommend.
Great day time service scheduling. The techs are always knowledgeable. The internet speed is really good in our remote area. Just need an easier way of getting after hour tech support.
We recently updated out internet service here in Garden City. Options are limited here in the valley and CentraCom helped us out in as timely of a manner as possible considering our situation. The technicians were helpful, courteous and very respectful to our home and to us. Thanks for the nice service.
Wish I could give no stars!Horrible customer service, tried to sign up as customers 3 times! They acted put out that I was even calling. 3 strikes and we moved on! Not to mention most of my neighbors were thinking about using them and our experience changed that.
Utopia Fiber

No reviews

Utopia Fiber
Horrible customer service. Rather than troubleshooting they blame customer equipment for not being able to provide the speeds paid for. When I asked to discontinue my services at the end of the month, they disconnected me with a few days left and I could not sign up for another Utopia provider. They left my homeschool kids in the dark without access to their curriculum. 6 years of blaming my router, Ethernet cords, devices etc when I always got half the speed I paid for. When I would contact tech support I would get attitude and long pauses designed to get me to close the help chat or hang up the phone.
Extremely professional, and most knowledgeable hosting company in every sense of the word. After Karl helped me understand upgrading to a more powerful VPS Cloud 8GB Cloud Server, from a shared plan, our site speed is lightening fast. Not only is site speed beneficial for those searching, but Google promotes those sites with faster load speeds. Promoting sites with faster load speeds equates to higher serp ranking. Proper server requirements is a direct part of SEO, many times overlooked. Those at Fibernet keep you up-to-date, how well your site is performing on the web. Therefore, have to give the entire staff of Fibernet 5 stars, now having a Ferrari fast server, everyone else will enjoy as well.
I've been collocating with Fibernet since 1996 before opening my own web hosting business. Lane and Lee have been super to work with and care very much for their customers. Providing top notch services and equipment, I appreciate their commitment to state-of-the-art growth and progressive attitude. Back in '96, they were growing so fast that the only space left for my server was a closet! They were very attentive to the temperature, security and general conditions of the space. One day I walked in to a scad of fans circulating air. Shortly after that they built the now standing complex, which has been highly professional and up to date. Their rates are super competitive and they are more than fair. We have bounced around on various plans, adding and removing, depending on the need and customers I serviced. I've looked at other collocation sites and services, even worked for one once, and have been appalled at the rates they all charge. They have other types of IT services as well as professional services like office space and reception for rent. Need hosting? Talk to Fibernet first.
We have been very pleased with our Silver Managed Services from Fibernet. They are responsive to our concerns and have a customer-first attitude. In addition, they are great at being proactive with recommendations to continuously improve security and performance. Knowing they are on top of what they do gives us peace of mind to focus on what we need to.
We have been using the Fibernet for the past several years and have had a great experience. The team has always been very helpful and responsive. The team also assisted in our web site redesign and did a very nice job with a new and fresh look for our company. I set my browser to my company home page and have never seen an outage.
Utopia Fiber
Internet connections and phone service are important for me and my business. InfoWest makes me a priority and helps me believe that they really do work for me, rather than the other way around. When it comes to connectivity, security, reliability, access to real people (via phone or in-person) and just downright friendliness, you get what you pay for... and InfoWest makes paying my bill easy. They pick up the phone when I call. They resolve problems with relative ease and they are quick to find ways to lower my bill rather than find ways to make it higher. Thanks InfoWest!
Had problems so I call tech support they said I have a bad router went the next day and got new router from them still not working so they troubleshoot and find the dish is out and needs alignment. They can’t get out for 3-4 days. That is unacceptable when I run a business and need the internet connection. Wish their customer service was better. I have always liked them and had great experiences until now. I think they are too big of a company with not enough help. If you’re consistently that far out for repairs get more help!!
I am very pleased with the service of InfoWest...I have had it for a few years now and have had no issues regarding its operation. It is much more affordable than other internet deals. YES! I am very happy with InfoWest...
We waited several days for our internet to be restored, that part was difficult. Iron county has been hit hard with severe rain storms and wind. Steven the technician that made the repairs was so helpful and very good. We appreciate him repairing our service and his knowledge and suggestions on improving it. Thank you Steven.
They seem to not be able to troubleshoot issues with their own equipment. They tell you a tech well come out on one day (Friday)to fix your internet and does not show up till 4 days later (Tuesday) no curtesy call as well. They check the equipment and say everything is good yet I still have issues with my internet. I would not recommend them to any of my customers.
Utopia Fiber
I had the absolute pleasure of working with Brandie to set up my new account, and I couldn't be more impressed! From the moment we started, she was incredibly patient, knowledgeable, and friendly. She walked me through every step of the process, answered all of my questions, and made sure I felt comfortable with everything before moving forward. Brandie made this process incredibly easy and I could not be happier with my service.
I just got off the phone with the most amazing IT professional. His name was Alex. He was kind and patient and spent over an hour helping me reset my router. Check the speeds on my newly installed Utopia Fiber and even made recommendations when it comes time to replace my current router. This is probably one of the best Customer service experiences I’ve had in a long long time. I would highly recommend Intellipop without reservation.
Brandi was great to work with! We did have some issues at the time of install but the techs at Intellipop got it figured out. Who ever that last tech was we worked with kept us on the phone for a long time until it was fixed! We really appreciate his efforts too!
I called about an outage and spoke with Patricia. Even though there was no immediate ETA for restoration, she stated that I should expect an update via email. Surprisingly she texted me to let me know that the issue had been resolved. This was within 30 minutes of my call. Great service!
I have spoken to Brandie before and I was happy for the opportunity to speak with her again. She is very sweet and it brightens my day to chat with her. I generally dread calling my service providers, but with genuinely kind and friendly people like Brandie, as well as the others I have spoken to at Intellipop, I don't mind calling them a bit. Thanks Brandie!
Utopia Fiber
Horrible customer service. Rather than troubleshooting they blame customer equipment for not being able to provide the speeds paid for. When I asked to discontinue my services at the end of the month, they disconnected me with a few days left and I could not sign up for another Utopia provider. They left my homeschool kids in the dark without access to their curriculum. 6 years of blaming my router, Ethernet cords, devices etc when I always got half the speed I paid for. When I would contact tech support I would get attitude and long pauses designed to get me to close the help chat or hang up the phone.
Extremely professional, and most knowledgeable hosting company in every sense of the word. After Karl helped me understand upgrading to a more powerful VPS Cloud 8GB Cloud Server, from a shared plan, our site speed is lightening fast. Not only is site speed beneficial for those searching, but Google promotes those sites with faster load speeds. Promoting sites with faster load speeds equates to higher serp ranking. Proper server requirements is a direct part of SEO, many times overlooked. Those at Fibernet keep you up-to-date, how well your site is performing on the web. Therefore, have to give the entire staff of Fibernet 5 stars, now having a Ferrari fast server, everyone else will enjoy as well.
I've been collocating with Fibernet since 1996 before opening my own web hosting business. Lane and Lee have been super to work with and care very much for their customers. Providing top notch services and equipment, I appreciate their commitment to state-of-the-art growth and progressive attitude. Back in '96, they were growing so fast that the only space left for my server was a closet! They were very attentive to the temperature, security and general conditions of the space. One day I walked in to a scad of fans circulating air. Shortly after that they built the now standing complex, which has been highly professional and up to date. Their rates are super competitive and they are more than fair. We have bounced around on various plans, adding and removing, depending on the need and customers I serviced. I've looked at other collocation sites and services, even worked for one once, and have been appalled at the rates they all charge. They have other types of IT services as well as professional services like office space and reception for rent. Need hosting? Talk to Fibernet first.
We have been very pleased with our Silver Managed Services from Fibernet. They are responsive to our concerns and have a customer-first attitude. In addition, they are great at being proactive with recommendations to continuously improve security and performance. Knowing they are on top of what they do gives us peace of mind to focus on what we need to.
We have been using the Fibernet for the past several years and have had a great experience. The team has always been very helpful and responsive. The team also assisted in our web site redesign and did a very nice job with a new and fresh look for our company. I set my browser to my company home page and have never seen an outage.
Utopia Fiber
The installers came and installed my antenna and have been getting a very good signal. They explained the specifics about where the best signal would be. I was so glad they were able to pick up a good signal especially with the very tall trees all around my house and land. They hooked everything up and it worked perfectly. The installers were very courteous and did a great job. I live east of Caldwell, TX in a very rural area. My install was July 10, 2024. Thank you for sending great hard working installers. They make your company look great! 😁
Update: thank you for your quick reply. My service was installed on 7/3/2024. Your installer spent hrs at my residence, switched out the radio on my antenna 3 times in an effort to determine the source of the issue with low throughput. He ruled out all of the local issue like line-of-sight, radio, antenna, feed into the house. He was thorough, methodical and professional in his diagnosis. On leaving he declared that the tower equipment was to blame. The tower/relay in question is one that services the Elk Falls neighborhood in JeffCo. He made notes in my account of the issue and relayed the issue to "the tower team" and gave no est for when it would be repaired. So, this throughput issue has already been diagnosed by your own installer. The service is not always slow but it's slow often enough that you can't rely on it for work. It's been that way since my installation date. I've heard the same complaint from my neighbors. You know my name, my subdivision and the install date. If you're interested in addressing the issue, please followup with your own installers and verify the proper operation of your tower equipment before sending me down the rabbit hole of contacting technical support folks that have less access to diagnosing the issue than the installer guy. Thank you and good luck. Original note: I'm paying for 50Mb/sec service. I've never measured a speed greater than 28Mb/s. Many times throughout the day I measure 6Mb/s and sometimes the speed test just fails. The service is unusable at 6Mb/s. Please fix the equipment that is not working correctly on your tower. I'm not the only account affected.
Great installation experience. Very professional and truly cared about providing a quality installation. HOWEVER, our experience so far with the connection is not very good. CANNOT utilize the connection for Microsoft "Teams" meetings - not enough consistent bandwidth. Even streaming DirecTV is "hit and miss"; haven't watched a single thing over the past week that at some point didn't freeze to buffer. Not impressed...
Terrible customer service. Can't get ahold of anyone. Their wireless broadband service is spotty at best. Can only get 50/5 mb in Pleasant View City, UT. On hold with tech support for over 30 min waiting for someone to pick up. And you can forget about emailing someone in customer service. That email doesn't exist. Also, there is no link on their website or in your account portal to deactivate/cancel your account. My company will use Utah Broadband next time we need this kind of service.
Rise Broadband never ceases to disappoint when the service goes down. For the past 2 days, my service has seen drastic decrease in speed to the point of simple emails would not load. Called the “Technical Service” and the only answer I received was “we are aware there’s an issue and will address it.” Yes! I know there is an issue, but I want to know if there is an estimated time for the service to come back and I was told they do not know. Well…that was extremely helpful. When I asked if they have communications with the field technicians and was told the “technical service” department does not have the ability to talk to a field technician. I then asked to speak with the department who has the ability to talk to a field technician and my request was denied. I have been a Rise customer for 7 years plus. I have wireless internet, which is slower than fiber but more expensive. I do not have a choice since I am rural. But I do use it for work and the answer “yes, we are aware there has been a problem, but no, we don’t know when you will get your service back” is not acceptable. Every time Rise Broadband goes down, I had to fight the same fight and get the same excuses and it is getting tiresome and frustrating. The basic customer service, that an acceptable answer is provided to the customer seems to be lost in Rise Broadband. I sincerely hope this company can improve on its customer service and responsiveness.
Utopia Fiber
We have had a great experience with SenaWave! Their customer service was very impressive and they were great at communicating throughout the whole installation process. The internet service has been wonderful as well.
Amazing customer service! We've called in to set up our internet, and then again a few months later when our internet was shut off (our fault, not theirs). The customer service reps I spoke to were so patient and kind! They helped get our issues resolved quickly so we could quickly get back online. Not only that, but their prices are very reasonable. We have been super happy with their service!
I've lived in my apartment for a year and use Senawave for internet. Their customer service has been great! I had to call a few times, including recently to change my plan after the ACP program ended. The rep who helped me this time, Sara, was awesome. We got disconnected, but she called me right back! She understood what I needed and made the whole process really easy. Thanks Sara!
Senawave has been awesome since its been installed in my house since the end of May 2024, before Senawave, Comcast is what I had for years, to get a ok price I always had to renew with a three year contract. That ok price was over double of Senawave with 1 tenth of the speed. When Senawave came around letting me know it would be coming to my neighborhood soon, I was stoked. So on March 1, 2024 my contract with Comcast was done, and you can be darn sure I wasn’t about to do another 3 year contract, or any contract to be honest, so all of a sudden my bill just about doubled, so I called to see what I could do to lower the bill till Senawave came to my house. The best they could do was there lowest plan without a contract which was 50 Mbps and around $125 a month with there modem rental, are you kidding me? I almost cancelled them on the spot but my wife wouldn’t go for it, so I just paid it, patiently waiting for Senawave to get to my circle. When it finally arrived Senawave was 20 times faster and less than half the price of Comcast and I couldn’t wait to call Comcast to cancel. So now it’s been amazing to have Senawave as our Internet provider and we have not had any problems at all, I would recommend Senawave to anybody who wants super fast Internet speeds with great prices, and that’s no joke. They rock! Thanks Senawave! Plus just a side note, I was loyal to Comcast for probably 10 to 15 years are as soon as Comcast became available in my neighborhood! But even with all my loyalty to them, they showed no mercy to a guy that won’t do a contract. I’m so glad to not be given anymore funds to Comcast and others I know think Comcast is going woke, and some time ago a Chinese Uber driver once told me, go woke, go broke? So here’s to a great relationship with Senawave for many years to Come!
SenaWave has been fantastic. I'm a programmer by trade, so I need fast and reliable internet. Our neighborhood was previously stuck with few choices, and all had issues. This company, OTOH, has been reliable and responsive and fast. One example: when the installers brought fiber to my home, I asked them about the network architecture and lines through the neighborhood. They gave decent-enough answers. But then the next day, I got a call from the lead engineer at SenaWave. He went into great detail about the tech they had laid in our neighborhood, including specific protocols, fiber types, hubs, etc. It was amazing for him to take the time. Easy 5 stars.
Utopia Fiber
Denny with Sumo Fiber support was absolutely outstanding. He was extremely professional and was able to help me solve the problem that I had, which in reality wasn't even a problem with my service. It was me. I was the problem. He never said it, he took all the information and days worth of testing I provided and took every logical step that he could. He did not rush me off the phone, when we got stumped he asked good questions that eventually led to me finding out the issue. I have been an IT Engineer for going on 15 years and sometimes even other IT guys need someone just to sanity check their work. After todays experience. I would back Denny up in a Bar fight without hesitation.
Denny was amazing, he’s super smart about all types of routers and set up issues. Such a great and easy conversation, grateful for the time he spent with me!!
If I had an option for Zero stars I would. These guys are just a bunch of scammers. Watch the contract you sign. And if you ever get evicted make sure you cancel your subscription and have physical copies of it. Not just a call to their customer support. The best part of them is, they flaunt the money they had garnished from me when I couldn’t afford to feed myself in the first place due to an eviction, THEY BOUGHT A HOT AIR BALLOON. Real good use of the money you essentially steal from people. The internet shouldn’t be throttled but like they ABSOLUTELY do. Oh and when I commented on the hot air balloon post they BLOCKED me! WOW, didn’t know your Socials were also ran by children. I didn’t even use any profanities. Anyways, if you trust your money with a company that doesn’t reinvest into themselves and is just wasteful with their revenue. By all means support them. But if you like to know your HARD EARNED money is actually going towards the better of a company, then support someone else.
Love the customer service compared to xfinity. Sumo has been a breath of fresh air and Cody was just a joy to work with. Keep up the great work.
I called in due to a perceived problem with our internet service. Denny was exceptionally polite, listened intently, asked very good questions, then explained some steps that could be taken to mitigate and/or identify the true problem. It was a pleasure speaking with him today!
Utopia Fiber
Their customer service is horrible. My elderly parents have had outages that last 4-5 days and they say they've filed a ticket but no action has been taken.. they have no urgency in finding solutions. Helping them find a new provider. Do not recommend
I pay for 90mbps each month and the internet speed fluctuates minute to minute, often hovering at 20. Customer support is nonexistent and they are unwilling to even look into the issue. In some areas of Lehi (including mine) this company is the ONLY internet service option. They know customers have nowhere else to go and they treat us accordingly. I never would have moved to the area if I knew I was going to be stuck without reliable internet access. If you have ANY alternatives for providers, you would be wise to pursue them.
One of the easiest business network providers I have ever dealt with. Pros: Simple Account Number Direct and Quick Customer Service Technical support Got it right during provisioning, first time. No outages - consistent uptime, latency, accurate bandwidth provisioning. Cons: Their footprint is limited, but they tell me it's getting better with First Digital. Can't speak to them, but I would hope it's as good as Veracity.
Horrible service! The apartment complex I live at in Provo contracted Veracity to provide internet. Last year, during midterm’s time we were 3 days without internet, and now today, as we’re in finals week our internet randomly stopped working again. In both occasions we’ve tried troubleshooting our router and that’s not the problem. Last time they came they said the problem was in the connection on the wall. Once again, this morning, we called Veracity to report the internet problem, and first they said they couldn’t give us a timeframe to solve the problem. Later today they said they couldn’t come until tomorrow. Our apartment complex (Moon River) charges us a communications’ fee of $75, however when contacted they claim there’s nothing they can do to speed up the process of fixing the internet. Same thing happened last time we asked for their help. I should also mention our internet constantly and randomly stops working. Most of the time I have to use my phone data. Stay away from Veracity and any complex that contracts them as an internet provider!!
I don’t think I’ve actually experienced an internet provider as terrible as Veracity. Their customer service is horrible, they take forever to answer questions or get back to you. They scheduled my internet installation for a week ago but they never actually installed it or even attempted. I’ve called every day since the installation date and every single time their reply is “well we ran into some complications, we don’t have a time frame, and you’re not allowed to speak with the technicians.” Nothing will ruin your day more than dealing with veracity. Lehi city needs to add more providers ASAP cause Veracity is definitely not it
Utopia Fiber
Working with Voonami was like a breath of fresh air! Every person I have dealt with was friendly, professional, and very knowledgeable about their services. I would highly recommend them to anyone needing stellar IT support, especially with QuickBooks hosting! Kudos!!
Gavin, Siiji, Daniel, and everyone that has ever answered my calls and requests for help - Your team is incredible!! Every single time I reach out to Voonami – no matter what time, no matter what day!! YOU ALL are ALWAYS kind, knowledgeable, helpful, and problem solvers!!!! I am so so grateful to you all. What amazing workmanship you all have!!!
Their support staff sucks!! I called and waited on hold for over 30 minutes for their support guy to tell me they have no idea when it will be fixed and that he will send me an email. No attempt to make the situation right, no estimate on when it will be resolved. Just an indefinite wait, but hey, they will send an email.. They don't listen to you and just keep talking along their "script" and then he hung up.
I worked with Voonami for over 10 years to host our Fishbowl Inventory software on a small dated server. It was not the quickest, but that may have been the plan I was on. The service was fine and problems would get resolved promptly. But be weary of the annual contracts. As it stands, they only release you from your contract if you provide 90 days notice prior to the upcoming annual renewal. There is no lee-way whatsoever, no matter the reason for needing to part ways or length of the working relationship leading up to any move away. The contract simply renews for a year and you're on the hook for the balance, no matter where you are in that contract. I'd consider comparable companies that provide month to month subscription options and/or those that have a more reasonable stance on releasing you from your contract based on unforeseen circumstances.
Today I chatted with Jeff and Robin who helped me some technical stuff, they're awesome and super chill. Thanks you guys! As always, a shout out to Naldo and Sijie! They've always been incredibly patient with my technical prowess... lol This team is amazing, I support and encourage you to utilize their services. Rock on my friends! Thanks again, and take care. -EO ✌️
Utopia Fiber
We've been with XMission for a little over 4 years now and we love the service. Being fiber it's super fast as you would expect, and it's almost always faster than the plan I'm paying for. With every other provider the speed is always "up to XX MB" in ideal conditions in the middle of the night when no one else is online. Not with XMission. The service is always fast. The few times I've needed to call in they are always extremely helpful. They even helped me to troubleshoot my router and identify that I had a problem and my router needed to be replaced. Thank you XMission! Keep up the great work.
XMission is a great help, I had an issue arise around the transition time from my current provider to them and as soon as I brought the issue to their attention they were working around the clock to fix it. I am quite impressed with their handling of the issue and prompt resolution (coming from someone with IT and Software Engineering background). They are very personable and caring for their customers, which was nice to see that they treat all their customers this way. When I went in person to pick up a device for the resolution, they kept me well informed of the progress for the device (as I had moved up the timeline I needed it by, again very thankful for their support). I was able to get a tour of the data center and office, which was a nice touch, and good feeling to know that moving forward once the transfer is complete our internet and phone lines are in good hands. Thanks again Adam for your help with this situation and everyone else involved.
They are awesome. I had a situation and couldn't pay all of the bill. They worked with me about my situation and got my bill down. Communication definitely works with this company. I am impressed. ( The service, even the lowest, is better and more reliable than xfinity..... )
I've been dealing with issues since I had Utopia come out and install fiber. Internet was only working for a week and went down for 3 days. Dealing with Utopia was a nightmare but Xmission has been amazing to work with especially Adam and Fernando with the online support team. They went above and beyond trying to get my Internet working. After about an hour of trouble shooting they offered to send out a tech the same day with a new router they already setup and made sure worked. Router was delivered about an hour later and everything now works flawlessly. They also pointed out I'm capped at 2.5gbs compared to the 10gbs I'm paying for since Utopia didn't give me an SFP connector like they were supposed to and they went above and beyond again and contacted Utopia to get that sent out to me. Thank you so much Adam and Fernando you guys are awesome and deserve a raise!
We have been using XMission as our ISP with Utopia Fiber. The service is the most reliable I've seen anywhere. The few times I've needed to contact XMission support, I reach a local person who is always friendly and helpful. We've been with them for three years now and couldn't be happier.

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With UTOPIA Fiber, you’re never locked into just one Internet Service Provider (ISP). Instead, you can get the deliciously fast fiber optic connection you crave while still choosing the ISP with the services you want.